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Friday, 12/19/2014 | 21:36

BSM/SLM

The complexities of Business Processes and IT Processes place enormous strains on process management and design. “Best Practice” documentations such as ITIL (Information Technology Infrastructure Library) widely used in the IT – branch, are guidelines to structure the challenges of day-to-day business and suggest problem solutions.

AC-B helps you define Service Level Agreements (SLA), which strictly adhere to the demands of your business.

In addition, we also work with you to identify and define the focus, implementation and individual work packages when reorganizing your business processes, preparing make-or-buy decisions or transforming your business strategy into an operative business plan.